Desert Air Ambulance and Desert Critical Care Transport have a fundamental belief and commitment to all patients and their families, customers, employees, vendors and contractors. We recognize that every individual has a right to be treated with respect, honor, and dignity. We are dedicated to providing the highest level of care and safety with every transport.
In order to consistently provide and continually improve the safety and quality of our patient, family, and customer satisfaction, we monitor and evaluate the outcomes and resolutions of all identified issues. We acknowledge our diverse patient population and provide superior patient care respectful of ethnicity, creed, nationality, religion, economic status, and sexual orientation.
Administrators of Desert Air Ambulance and Desert critical Care Transport support a climate that nurtures and promotes staff professional growth, enhances critical thinking and thus increases their ability to provide excellent patient and family care, as well as customer service. Believing in the inherent personal worth of our highly qualified employees strengthens the “family” corporate bond, and will in turn add to an ever increasing level of patient and customer care.